Thank you for visiting (“Maison Elle Interiors”). This agreement (this “Agreement” or these “Terms and Conditions”) governs your use of this website (“Site”, and together with the services, features and content provided through the Site, the “Service”). If you are not satisfied with the terms contained in this Agreement, you may simply refrain from using this Site or the Service.

The following terminology applies to these Terms and Conditions: “We”, “us” and “our” refer to Maison Elle Interiors. “User”, “Customer”, “You” and “Your” refers to you, the user, or site visitor. “Terms” refers to these Terms of Use and Conditions. “Content” refers to the text, abstracts, metadata, software, scripts, graphics, logos, files, images, photos, sounds, music, videos, interactive features, information, documents and the like.

By your continued use of the Site, you are deemed to have read and accepted the following Terms and agree to comply with and be bound by all applicable laws and regulations.

It is your responsibility to review these Terms periodically. We may revise these Terms at any time without notice to you. If you have any questions about these Terms, please contact us at If at any time you find these Terms unacceptable or if you do not agree to these Terms, please do not use this Site.


Please also refer to Maison Elle Interiors Privacy Policy which is incorporated by reference into this Agreement and which may also be revised at any time without notice to you.

Maison Elle Interiors is a brand created by Lucrezia Cirasa and Ortenca Osmenaj, that are its co-founders. One of the two co-founders will take in charge Your order.

All information on this site is in English. The customer declares to have read all the said information and general conditions of service, before placing the order of Interior Design Services.

Before making the order, the customer declares that the purchase of said Interior Design Service has no direct relationship with his professional activity, being his purchase intended for personal use.

The customer also declares that he has the legal capacity to commit himself according to the provisions of these Interior Design Service conditions.

1-The Interior Design Services provided by Maison Elle Interiors consist in carrying out general studies produced on the basis of the documentation supplied by the Customer (plans, measures, photographs, system diagrams, description of the pre-existing situation of the building), that is responsable to send the correct information in order to receive a project that satisfies their needs. It is specified that our online Interior Design Service has the main purpose of formulating a design solution that can help the customer in the final choice.

2-In order to formulate an Interior Design solution that is in keeping with the Customer’s requests, it is necessary to provide the minimum information by filling out the free form. This is a questionnaire, based on the choice of images, which reflect the taste and needs of the Customer. A special “Notes” section will allow the Customer to provide valuable additional information to Maison Elle Interiors, regarding the pre-existing status of the property. This questionnaire can be easily completed within a few minutes. You will need to upload the following materials:

  • plan of the area object of the consultation, possibly in electronic DWG, DXF, PDF (in scale) or in JPEG or PNG with the indication of at least 2 measures, the most exact possible;
  • photos in digital format (possibly JPEG or PNG) of the interested area;
  • report on the current situation and requests for future accommodation (writing directly in the “Notes” section), specifying your tastes and needs in detail.

3-The costs indicated in the Design my Space section of the “” website are to be considered as Taxes Included and refer to the single consultation requested and exclusively to the plan sent by you.

Subsequent other design solutions, if required, will be quoted separately and individually according to the appropriate price list (Design my Space and Price List for Additional Boards) or on the basis of any customized estimate (in the case of request for Interior Design Services for a Commercial space).

The costs of project solutions with 3D renderings are shown in the Design my Space section of the “maisonelleinteriors .com” site and refer to general virtual reconstructions.
For the realization of 3D renderings referring to rooms with particular connotations under the architectural and artistic profile as vaults, arches, friezes, lofts, decorations, etc., a specific quote will be formulated.

Maison Elle Interiors will always give, in all the cases contemplated, the written confirmation by e-mail of the applied tariff, not before having viewed the project material (plants, photos, sections, etc.).

By making the payment of the requested service, the Customer declares to have read and accepted the present “Terms of Service” and to have viewed the price list in the section Design my Space and Price List for Additional Boards of the “maisonelleinteriors .com” website.

Payment for the requested Interior Design Services can be made via PayPal and Stripe Payments.

The procedure will follow the following course:

  • the Customer will fill in the questionnaire, uploading the requested materials (plan, measurements, photos);
  • the Customer will pay the entire amount established, choosing one of the two aforementioned payment methods allowed;
  • Maison Ellle Interiors will confirm, by e-mail, the taking charge of the project, the related cost and the work beginning and end date. The scheduled deadline is indicative and it doesn’t include public holidays;
  • the project documents will be sent by e-mail to the Customer at the scheduled deadline, depending on the Design Box chosen and according to previously agreed upon.

The following information is required to send the invoice: Name, Surname, Address of residence, Fiscal Code and Vat (optional).

4-The Customer can’t request the refund of the sum paid for the consulting Interior Design Services offered, except in the cases indicated below. The Customer will be entitled to a total or partial refund by Maison Elle Interiors, only if:

  • results and it is verified the failure to send, within the established terms, the Interior Design Service purchased (after checking the existence and non-problematic of the e-mail address provided by the Customer, at the time he/she purchases the aforementioned Service);
  • results and it is verified the incompleteness of the Interior Design Service purchased, or the non-receipt by th Customer of part of what is described in the Design Box purchased, or part of what was previously agreed, in written form, with Maison Elle Interiors (after checking the existence and non-problematic of the e-mail address provided by the Customer, at the time he/she purchases the aforementioned Service).

In order to avoid the final dissatisfaction of the Customer, with regard to the Interior Design Service provided, Maison Elle Interiors aims at a constant and reiterated dialogue with its Customer. After a first cognitive phase, that of the questionnaire, where the Customer has the opportunity to express and make known to Maison Elle Interiors their needs, their tastes and some features of their personality, follows a second important moment of confrontation, the revision of the first project draft.

What is a revision? And above all, why is it so important for the success of a project?
A good design project is certainly the result of a harmonious collaboration between the designer and the client. If even only one of the two parts is left out, or listened to little, the result may be a lack of satisfaction of one of the two parts. It is precisely for this reason that, after an initial survey, We will send you the moodboard table and the first draft of the project in plan, so that You can express Your assent and Your opinions about it. We will listen carefully to what You have to tell us and We will translate any changes into the project, so that, when the work is finished, We will be able to enjoy together the excellent success of Your project.

5-The time of realization of the works are those indicated in each of the three Design Boxes, which Maison Elle Interiors offers and are indicative of the scheduled deadline. Any additional board, requested by the Customer, will produce changes on the time of realization, which will be agreed in advance and in written form by both parts.

If You contact Maison Elle Interiors for the Interior Design Service of a Commercial space, the time of realization will be agreed between the two parts in writing and after a detailed comparison, focusing on the description of the space, needs and requests of the Customer regarding this space.

The designing phase will start when Maison Elle Interiors has confirmed to the Customer the receipt of the questionnaire and of the materials loaded (such as plans, measures and photos), together with the pre-established amount.

6-Maison Elle Interiors offers its Interior Design Services in compliance with its own Deontological Code.

7-All material on the site “” is property of the author (Maison Elle Interiors) and can not be copied or duplicated except by express written consent of the author himself (Maison Elle Interiors). All the material sent to the Customer, on the occasion of our consultation, is owned by the author himself (Maison Elle Interiors), who can arrange its publication at any time, by any means and for any purpose (commercial, advertising, etc.). reserves the right to keep all the material subject to consultation for a maximum of 30 days. from the date of sending to the Customer. Duplicates of the documents have to be requested, after the indicated days, by sending a written request via e-mail ( and the relative cost will be communicated by Maison Elle Interiors in the same way (via e-mail). is committed to ensuring a continuous service of its website, but is not responsible for any disruption, inactivity or delays, caused by the server that hosts it.

9-The confirmation of the purchase is given by the Customer, through a validation click, after having viewed and accepted the following contract.

Any order confirmation signed by the validation click constitutes an irrevocable commitment by the Customer.

10-The conclusion of the contract will take place only at the time of confirmation of the purchase by Maison Elle Interiors.

The customer will receive by e-mail a notification of receipt showing the confirmation of the purchase with all the elements constituting the contract.

Maison Elle Interiors reserves the right not to confirm a purchase for any reason.

Subject to the Terms, Maison Elle Interiors hereby grants you a limited, nonexclusive, revocable, non-transferable and non-sublicensable right to access, display, and view the Site and the Content for personal, non-commercial use. Any breach of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you.

User shall abide by all copyright notices, information, and restrictions contained in any Content accessed through this Site.

Except as permitted in the paragraph above, you may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile or otherwise exploit this Site or any portion of its Content unless expressly permitted by Maison Elle Interiors in writing with our signature.

You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business unless explicitly permitted by Maison Elle Interiors in advance and in writing with our signature. You are not allowed to establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. Maison Elle Interiors reserves the right to refuse service, terminate accounts, and/or cancel orders at its discretion, including, without limitation, if Maison Elle Interiors believes that your conduct violates applicable or is harmful to Maison Elle Interiors interests.

Where to find the price for Maison Elle Interior Design Services.The price for Interior Design Services will be the price indicated on the order pages Design my Space and Price List for Additional Boards. We take all reasonable care to ensure that the price of the Interior Design Service advised to You is correct.

Price increases.We reserve the right to change the Interior Design Service prices displayed on the Site from time to time (including by increasing them).

When You must pay and how You must pay. We accept payment by PayPal and Stripe Payments. You must pay the full price for Interior Design Services upon placing Your order,after we accepted it. We will charge You using the details You entered upon checkout.

You acknowledge that Confidential Information (as hereinafter defined) is a valuable, special and unique asset of Maison Elle Interiors and agree that you will not disclose, transfer, use (or seek to induce others to disclose, transfer or use) any Confidential Information for any purpose other than disclosure to your authorized employees and agents who are bound to maintain the confidentiality of Confidential Information. You shall promptly notify Maison Elle Interiors in writing of any circumstances which may constitute unauthorized disclosure, transfer, or use of Confidential Information. You shall use best efforts to protect Confidential Information from unauthorized disclosure, transfer or use. You shall return all originals and any copies of any and all materials containing Confidential Information to Maison Elle Interiors upon termination of this Agreement for any reason whatsoever. The term “Confidential Information” shall mean any and all of Maison Elle Interiors trade secrets, confidential and proprietary information and all other information and data of Maison Elle Interiors that is not generally known to the public or other third parties who could derive value, economic or otherwise, from its use or disclosure. Confidential Information shall be deemed to include technical data, know-how, research, product plans, products, services, customers, markets, software, developments, inventions, processes, formulas, technology, designs, drawings, engineering, hardware configuration information, marketing, finances or other business information disclosed directly or indirectly in writing, orally or by drawings or observation.

This Site and all materials, text, code, content, software, videos, music, sound, graphics, photographs, illustrations, artwork, names, logos, marks, formats, files, devices and links contained in it or linked to it are protected by copyright, trade marks and other Intellectual Property Rights owned by us or licensed to us. Maison Elle Interiors contents may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purpose whatsoever without the prior written consent of Maison Elle Interiors.

Maison Elle Interiors is the owner of the personal data collected at the time of purchase by the Customer, except for the data relating to the payment procedure for which reference should be made to the banking institutions through which the transaction takes place.

The “validation click” is an electronic signature.
This electronic signature has the same value as a handwritten signature between the parties.

If You have any questions about these Terms of Use, please contact us at

We may amend these Terms of Use at any time without notice by posting the amended terms on this Site. All amended terms will automatically take effect immediately on posting. Please check these Terms of Use periodically to inform Yourself of any changes. Your continued use of any portion of the Site following the posting of the updated Terms of Use will constitute Your acceptance of the changes.

These Terms of Use, our Privacy Policy, and Your use of this Site are governed by Italian law.